13^th WEDNESDAY 9:30am	Event	Location	Administrator	Event Duration
13^th WEDNESDAY 9:30am	Agent Safety Survival Guide	Queens	Nancy Mosca	3.75hr

PART: 1: LICENSEES VICTIMIZED OR KILLED 30 min.

PART: 2: GUIDE TO OPEN HOUSE SAFETY 15 min.

• Things to be concerned with prior to the open house

• Performing the open house

• Closing the open house

PART: 3: WORKING WITH BUYERS AND SAFETY 20 min.

• Must do’s with a buyer

• Minimizing your risk with a buyer

PART: 4: PREVENTIVE MEASURES 15 min.

• What to do if you suspect suspicious behavior

• Avoid at all cost

• Life saving tools

PART: 5: VACANT PROPERTY SAFETY 15 min.

• Lock box safety

• Showing vacant homes

PART: 6: FOR SALE BY OWNERS 15 min.

PART: 7: WORKING WITH SELLERS 20 min.

PART: 8: SHOWING APARTMENTS 15 min.

PART: 9: OFFICE SAFETY PRACTICES 15 min.

PART: 10: REAL ESTATE SCAMS 15 min.

PART: 11: STATISTICS 10 min.

PART: 12: HOW TO HANDLE A CONFRONTATION 15 min.

PART: 13: USING TECHNOLOGY TO STAY SAFE 15 min.

SUMMARY

Discussion: After today, what will you do differently, what practices and procedures will you

implement, to ensure your safety? 5 min.

Question and Answer 5 min.

Instructor, Realtor, Speaker, Trainer & Coach

Nancy Mosca is a licensed New York State Associate Broker and has been a Realtor for over 21 years. She is also a New York State Certified Real Estate Instructor and teaches for NYREI as well as Local, State & National Association's & the Real Estate Buyers Agent Council.

Nancy currently serves as Vice President for Queens County for the Long Island Board of Realtors. She serves as a Director for New York State & the National Board of Realtors. Nancy actively serves on various committees on the local, state & national levels.

With her experience as a Broker in the practice of real estate she adds a unique dimension to the courses she teaches. Nancy has developed personalized training programs for various corporations and groups based on their individual needs.

A believer in Realtor education, Nancy has earned the ABR, AHWD, BPOR, CBR, CIPS,CNE, EHO, GRI, ITI, MRP, PSA, RENE, SRS, SFR & SRES, designations and certifications. In addition, she has earned her Certification as a Human Behavioral Consultant and is a recognized member of the National Speakers Association.